Cookie Policy
Last updated: June 2026
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to remember your preferences, and to give site owners information about how their site is used.
2. How we use cookies
We aim to keep our use of cookies to a minimum. We currently use only the cookies necessary for the website and booking system to function — for example to keep your session secure and remember where you are in the valuation or booking flow.
3. Types of cookies we use
- Essential cookies — required for core functions such as security, form submission and booking. These cannot be switched off.
- Analytics cookies (if enabled) — help us understand how the site is used so we can improve it. We will only set these where permitted.
4. Managing cookies
You can control and delete cookies through your browser settings, and set most browsers to block them. Please note that blocking essential cookies may stop parts of the website — such as getting a valuation or booking a slot — from working.
5. Changes to this policy
We may update this Cookie Policy from time to time. Any changes will be reflected on this page with an updated date.
6. Contact us
Questions about our use of cookies? Contact us at hello@thevanexchange.com, call 01761 569871, or write to The Van Exchange, Anglesea House, New Road, Farmborough, BA2 0HJ.